Create a restricted, audit-only user in your carrier portal. We use that access to review invoices, shipment history and credit notes for recoverable billing errors — then hand you claim-ready recoveries. You never share your master password, and you can revoke access at any time.
Pick your carrier above, then follow these steps in your carrier portal.
Use this email address when creating the restricted auditing user:
Once the restricted user is active, we verify that the right billing and shipment sections are visible.
We review invoices, shipment records and credit notes for recurring billing errors and recoverable overcharges.
We hand you a claim-ready audit log with the evidence attached. You approve it and file with your carrier, and the credits come back to you.